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Why are my ball joint boots cracking?

In 2020 JBA changed the style of our ball joint boots.

Ball Joint Boots 2020 Large

From July 2020 to February 2021, out of the 9000 boots, we received a few batches of rubber boots that were missing antiozonant additive. This caused them to crack prematurely.

We are shipping warranty boots starting with the oldest warranty claims first. It could take JBA till the end of August of 2021 to have all the warranty boot claims fulfilled.

I truly apologize for the inconvenience this is causing. I am doing everything in my control to fix this!!

 

To file a warranty claim

Marlin Gehman

President of JBA Offroad